Monday, July 29, 2024

Day 11 - Full Day of Live Customer Support

 Day 11 

I was allowed to make calls and receive calls the full day. I started the day by receiving calls and was assisted on scheduling appointments for service visits. I was very comfortable taking the calls and followed the guidlines provided during day 6 and day 7. I then made call backs at the end of the day to follow up on service visits. I was also comfortable making call backs and getting feed back from clients.

Day 11 felt like a full day of work.



No comments:

Post a Comment

Day 15 - Final Day - Meet with Mr. Garrett

 On day 15 I asked if I could meet with Mr. Garrett to thank him for the chance to learn about his company as an intern.    Mr. Garret w...