Day 2 - Learning Business Structure

On my second day I got to talk to spend time with the office administrator, Angela Stricker. She talked to me about the business structure, which was described a functional business structure. All critical decisions such as business direction, hiring and firing where made by Mr.Garrett, but day to day office tasks and business mangaement, such as finances and dispatching were completed by the office staff independent of the CEO. TelComTec had two main departments: Cabling and Information Technology (IT). Each department contained one independent field supervisor and various in-house lead technicians, and sometimes subcontracted outside technicians. The Supervisors worked side by side with their department technicians out in the field on various projects and services provided by TelComTec.

Picture of the Lab / Training Center at TelComTec